Shipping policy

When you place an order, our system will offer you a choice of delivery options based on your delivery address. You can choose from the following:

  • The Courier Guy’s door-to-door service
  • The Courier Guy's Locker to Locker service

Delivery to remote areas (ie. farms in outlying areas) is challenging, please contact us on alteredpk@gmail.com to discuss options available for your area.

How Long Does Delivery Take:

We dispatch all orders, unless otherwise stated, within one working day of receiving payment into our accounts. If you pay via credit card, we receive this payment automatically as soon as you have paid. If you pay via EFT or bank deposit, your order will only be dispatched within 24 hours of your payment clearing.

  • Courier delivery takes 2 – 5 working days depending on the order's destination.
  • Deliveries are made Monday to Friday between 9am – 6pm.
  • There are no deliveries on weekends or public holidays.
  • Main city centre delivery takes 2 – 5 working days.